Welcome To Felay.Store
These Terms of Service ("Terms") govern your use of our website and your purchase of products from us. By accessing our site or placing an order, you agree to these Terms.
1. Eligibility:
You must be at least 18 years old, or the age of majority in your jurisdiction, to place an order on our site. If you are under that age, you may use our site only with the involvement of a parent or guardian.
2. Products and Pricing:
We make every effort to display our gold-filled jewelry, apparel, and accessories accurately, but colors and details may vary slightly due to photography and screen settings.
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Prices are listed in USD and are subject to change without notice. We reserve the right to correct pricing errors, even after an order has been placed, and will notify you before charging a corrected amount.
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Inventory is limited and offered on a first-come, first-served basis; we do not guarantee availability of any item.
3. Orders and Payment:
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By placing an order, you represent that the payment and shipping information you provide is accurate and that you are authorized to use the payment method provided.
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Payments are processed securely through our third-party payment providers (Wix Payments and/or PayPal). We do not store full payment card details.
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We reserve the right to refuse or cancel any order for reasons including suspected fraud, pricing errors, or inventory unavailability.
4. Shipping Estimated shipping times are provided at checkout and are not guaranteed. Felay is not responsible for delays caused by shipping carriers, customs, or events outside our control.
5. Returns, Exchanges, and Refunds All sales are final. We offer exchanges only for items that arrive damaged or defective, subject to the terms of our [Return & Refund Policy](https://www.felay.store/return-refund-policy), including our notification window and proof-of-purchase requirements. Please review that policy before purchasing.
6. Intellectual Property All content on this site including our name, logo, product photography, descriptions, and site design is the property of Felay Customs LLC and is protected by copyright and trademark law. You may not reproduce, distribute, or use our content without our written permission.
7. User Conduct You agree not to use our site to: violate any law; infringe on the rights of others; transmit harmful code; attempt to gain unauthorized access to our systems; or interfere with the site's operation.
8. Disclaimer of Warranties Our products and site are provided "as is" and "as available." To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. Jewelry described as "nickel-free" and "hypoallergenic" reflects the materials used, but we cannot guarantee an individual reaction will not occur.
9. Limitation of Liability To the fullest extent permitted by law, Felay Customs LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our site or products, even if advised of the possibility of such damages.
Our total liability for any claim shall not exceed the amount you paid for the product giving rise to the claim.
10. Indemnification You agree to indemnify and hold harmless Felay Customs LLC, its owners, and employees from any claims, damages, or expenses arising from your violation of these Terms or misuse of our site.
11. Governing Law These Terms are governed by the laws of the State of Florida, without regard to its conflict of law principles. Any disputes shall be resolved in the state or federal courts located in Miami-Dade County, Florida.
12. Changes to These Terms We may update these Terms from time to time. The "Effective Date" above reflects the most recent revision. Continued use of our site after changes take effect constitutes acceptance of the updated Terms.
Contact Us
Felay Customs LLC 1801 NE 123rd St, Suite 314, North Miami, FL 33181 support@felay.store