Refund Policy
Your Satisfaction is Our Signature. Here's Our Promise.
At , we’re confident you’ll love the way our pieces look and make you feel. But if something isn’t perfect, don’t worry, we’ve got your back with a stress-free return policy that respects your time, trust, and taste.
Every piece is crafted with care and attention to detail. To maintain the integrity and exclusivity of our designs, all sales are final. We do not offer refunds.
However, we proudly stand by the quality of our craftsmanship. Should your item arrive damaged or defective, you are eligible for an exchange only under the following conditions:
1. Notification Window: You must notify us within 5 to 7 business days from the date your order was delivered.
2. Original Packaging: Items must be returned in their original, unused condition, with all packaging, tags, and protective materials intact.
3. Proof of Purchase: A valid order confirmation or receipt is required for processing.
4. Inspection & Approval: Once received, our quality assurance team will inspect the returned item. Approved exchanges will be processed promptly.
⚠️ Exclusions:
● Exchanges are limited strictly to items damaged upon delivery.
● Any signs of wear, alterations, or removal of protective packaging will void eligibility.
● Custom-made, engraved, or special-order items cannot be exchanged.
Our Commitment: We are committed to ensuring that every customer receives jewelry that reflects the elegance and standard of
Shop bold. Return easy. Stay radiant.